Canyon Lake is full and Boat Ramp #10 at Cranes Mill Park is now open! View the latest water levels: LAKE LEVEL

FAQs2026-08-25T13:05:11-05:00

Frequently Asked Questions

Frequently Asked Questions

What do I do if I arrive after the office is closed?2026-07-01T06:03:47-05:00

At the time of booking, you will receive an email confirmation with details regarding the check-in process after hours. If you arrive and have any additional questions, there will be a phone number provided on the office door that you can call.

Are you open year-round?2026-07-01T06:02:37-05:00

Yes, we are open year-round.

How do I launch my boat for the lake?2026-07-17T10:24:35-05:00

Guests can launch their boats at Canyon Lake Marina or Canyon Park for applicable fees. Boat trailers can be stored onsite at Cranes Mill for no additional fee. Please contact the Water-Oriented Recreation District at (830) 907-2300 or visit their website at https://wordcc.com/plan-your-trip/canyon-lake.

How do we make a reservation?2026-07-19T14:41:54-05:00

Reservations are made through here —-> Book Now  or by using our BOOK NOW button on the website or by calling us at (830) 964-4579.

When is payment for a reservation due?2026-07-01T06:00:45-05:00

At the time of booking a 15% deposit is required; remaining balance is due (60) days out from reservation start date.

What if I need to cancel my reservation?2026-07-01T06:00:11-05:00

We must receive the cancellation in writing via email. We can reply to your confirmation letter that was sent out to you stating that you need to cancel or go to the “Contact Us” portion on the website and submit the request through there. Please see our Cancellation Policy for applicable cancellation fees.

Do you offer weekly or monthly rates?2026-07-17T10:36:59-05:00

We offer weekly rates only at this time. Please give us a call or hit our book now button for rates.

Are pets allowed?2026-07-01T05:58:43-05:00

Yes, we allow a maximum of (2) pets per site, please see out terms and conditions for more information on our policy.

If I wanted to bring a tent to setup with along with my RV, am I able to?2026-07-01T05:58:03-05:00

Yes, however, tents are only allowed alongside an RV rental.

Are your RV sites full hookup?2026-07-01T05:57:17-05:00

All sites offer water and electricity (30/50 amps) hookups but do not offer sewer connections; we do however have a dump station onsite that guests have access to.

Are the campsites shaded?2026-07-01T05:56:26-05:00

All our interior sites offer shade.

What size are the RV sites?2026-07-01T05:55:40-05:00

Our RV sites can easily accommodate big rigs; RVs 45′ or less.

What do I do if I arrive after the office is closed?2026-07-01T06:03:47-05:00

At the time of booking, you will receive an email confirmation with details regarding the check-in process after hours. If you arrive and have any additional questions, there will be a phone number provided on the office door that you can call.

Are you open year-round?2026-07-01T06:02:37-05:00

Yes, we are open year-round.

How do I launch my boat for the lake?2026-07-17T10:24:35-05:00

Guests can launch their boats at Canyon Lake Marina or Canyon Park for applicable fees. Boat trailers can be stored onsite at Cranes Mill for no additional fee. Please contact the Water-Oriented Recreation District at (830) 907-2300 or visit their website at https://wordcc.com/plan-your-trip/canyon-lake.

How do we make a reservation?2026-07-19T14:41:54-05:00

Reservations are made through here —-> Book Now  or by using our BOOK NOW button on the website or by calling us at (830) 964-4579.

When is payment for a reservation due?2026-07-01T06:00:45-05:00

At the time of booking a 15% deposit is required; remaining balance is due (60) days out from reservation start date.

What if I need to cancel my reservation?2026-07-01T06:00:11-05:00

We must receive the cancellation in writing via email. We can reply to your confirmation letter that was sent out to you stating that you need to cancel or go to the “Contact Us” portion on the website and submit the request through there. Please see our Cancellation Policy for applicable cancellation fees.

Do you offer weekly or monthly rates?2026-07-17T10:36:59-05:00

We offer weekly rates only at this time. Please give us a call or hit our book now button for rates.

Are pets allowed?2026-07-01T05:58:43-05:00

Yes, we allow a maximum of (2) pets per site, please see out terms and conditions for more information on our policy.

If I wanted to bring a tent to setup with along with my RV, am I able to?2026-07-01T05:58:03-05:00

Yes, however, tents are only allowed alongside an RV rental.

Are your RV sites full hookup?2026-07-01T05:57:17-05:00

All sites offer water and electricity (30/50 amps) hookups but do not offer sewer connections; we do however have a dump station onsite that guests have access to.

Are the campsites shaded?2026-07-01T05:56:26-05:00

All our interior sites offer shade.

What size are the RV sites?2026-07-01T05:55:40-05:00

Our RV sites can easily accommodate big rigs; RVs 45′ or less.

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